missing thumbnail and pictures

  • Resolved sfoerg

    (@sfoerg)


    3 years, 5 months ago

    Hello, the pictures /thumbnails only disappeared on first gallery slider. The rest is fine. Don´t know why. can you help?

    Many thanks. Cheers,

    Selina

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Jaime Segura

    (@jaimeimagely)

    3 years, 5 months ago

    Please try going to NextGEN Gallery > Other Options > Miscellaneous and click “Clear Image Cache”, see if that helps.

    Also make sure you did not remove the images from the galleries, as it seems you are using a widget instead of a full on gallery.

    Please keep me posted.

    Thread Starter sfoerg

    (@sfoerg)

    3 years, 5 months ago

    Hello Jaime, thank you for your quick response.
    It seems that it has something to the with the Title and / or galery path change. It says the link is not valid anymore. I don`t know how to change or redo it? The pictures are still here and not removed from the galery.

    Many thanks,

    Selina

    Jaime Segura

    (@jaimeimagely)

    3 years, 5 months ago

    Please open a ticket at imagely.com/contact I would like to take a closer look at your setup and ask for some site details too.

    Add the link to this thread and mention me so in case I don’t get it someone can pass it to me.

    Thread Starter sfoerg

    (@sfoerg)

    3 years, 4 months ago

    Helllo Jaime, thank you. I re – added them. The Problem is that the thumbnails look blurred while the thumbnails from the other galleries (Same settings) look fine. Can you help with this?
    https://mit-ostseeblick.de/

    Cheers and warm regards, Selina

    • This reply was modified 3 years, 4 months ago by sfoerg.
Viewing 4 replies - 1 through 4 (of 4 total)

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