• Resolved SineMetu

    (@sinemetu)


    Hello,

    Google merchants is giving me notices aobut: Missing unit for shipping length,height,…
    where can I set the centimetres units, please?

    thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • evavangelooven

    (@evavangelooven)

    Hi,

    Shipping_weight, shipping_height, shipping_width, shipping_length when submitted, must all be submitted, and must all have accurate and valid values — a valid value should contain a number, space, and google-defined unit.

    See the exact requirements for those fields on this page:
    https://support.google.com/merchants/answer/7052112?visit_id=636939595182690682-231583458&rd=1

    When your attributes for those fields do not contain pre/suffixes you can add those (in your case the cm) in the prefix or suffix fields on the field mapping page.

    Hope this helps.

    All the best,
    Eva

    evavangelooven

    (@evavangelooven)

    Hi,

    Assuming the issue at hand has been resolved and our support is no longer required I am going to close this topic for housekeeping reasons now.

    Don’t hesitate to reach out again whenever you need our help again.

    All the best,
    Eva

Viewing 2 replies - 1 through 2 (of 2 total)

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