Missing user email in order summary table

  • Resolved wpandlpuser

    (@wpandlpuser)


    1 year ago

    Hi Learnpress team,

    Upon sending out the order summary table (either in order completed or cancelled), the user email address fields is empty. Of course, the user has a registered email, the emails are sent to that email address.

    Version: Version 4.2.7.8 

    Would you please look into the issue?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support brianvu-tp

    (@briantp)

    1 year ago

    Hi wpandlpuser,

    Thank you for contacting us and reporting this issue.

    We have investigated this and can confirm that this is indeed an issue in the LearnPress version you are using (4.2.7.8).

    We will address this bug and include a fix in a future update of LearnPress. We will notify you as soon as an updated version containing the fix is released.

    Best regards,
    Brianvu-tp

    Thread Starter wpandlpuser

    (@wpandlpuser)

    1 year ago

    Dear @briantp ,

    Thank you for your time with the investigation. Please let me know once the release version is known and I will do the upgrade.

    Thank you for pushing Learnpress to success 🙂

    Plugin Support brianvu-tp

    (@briantp)

    1 year ago

    Hi wpandlpuser,

    Thank you for your follow-up!

    We’re happy to inform you that we’ve addressed the issue with the empty user email address field in the order summary table. We’ve prepared a beta version that includes this fix.

    You can download the beta version here

    Please install this beta version and let us know if the issue is resolved on your end.

    Best regards,
    Brianvu-tp

    Thread Starter wpandlpuser

    (@wpandlpuser)

    12 months ago

    Dear @briantp ,

    Thank you very much for providing the fix for it.
    As far as I have seen, the fix has been added to the 4.2.8.5 (2025-05-21) release.
    I will mark this thread as fixed, and do the upgrade once critical issues are fixed:

    Personal data deleted but whole profile data exists

    LP profile data is not included in WP standard data export

    Thank you!

    Plugin Support brianvu-tp

    (@briantp)

    12 months ago

    Hi wpandlpuser,

    Thank you for confirming that the fix.

    Our team is actively working to address these GDPR-related concerns.

    We’ll notify you as soon as these issues are fixed and a new version is available.

    Thanks again for your valuable feedback!

    Best regards,
    Brianvu-tp

Viewing 5 replies - 1 through 5 (of 5 total)

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