Missing Value [Shipping]

  • Resolved chrismccarston

    (@chrismccarston)


    7 years, 6 months ago

    Hey,

    I don’t get it to work.

    I tried so pretty much every value for shipping as well as added shipping price and country as sub-attribute but Google Merchant Center still comes up with the same error for days.

    I am offering free shipping on my WooCommerce Store and these are my shipping attributes:

    View post on imgur.com

    and here is the error I get in Google:

    View post on imgur.com

    I hope you know a fix. I went through all posts and couldn’t find a solution.

    Cheers

    Chris

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    7 years, 6 months ago

    Hello @chrismccarston,

    Can you send me the link to the feed so I can check what’s in the feed?

    Thread Starter chrismccarston

    (@chrismccarston)

    7 years, 6 months ago

    Hey good moring Michel,

    here is the link to the feed:

    https://www.velvetandleather.com/wp-content/uploads/wppfm-feeds/Google-Shopping-Ads.xml

    Thank you very much for looking into it.

    Chris

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    7 years, 6 months ago

    Chris,

    The shipping items in the feed seem OK to me. If you compare it with the Shipping specifications (https://support.google.com/merchants/answer/6324484?hl=en&ref_topic=6324338) the only thing that could possibly be off is that you’re missing the currency in the shipping-price.

    So you might try to enter a combined field for the shipping-price and add the WooCommerce Currency to the 0.

    Thread Starter chrismccarston

    (@chrismccarston)

    7 years, 5 months ago

    Hey Michael,

    thanks for getting back to me.

    Not quite sure what you mean. I added WooCommerce Currency as shipping-price but Google Merchant Center will get back to me with error: Invalid price in attribute: shipping.price

    Could you explain step by step what to do or just send a screenshot of the setting you mean?

    Much appreciated.

    Chris

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    7 years, 5 months ago

    Adding the WooCommerce Currency was what I meant so that was OK.

    But I now see that in the feed the shipping-price only shows the currency and not the price. So that is not correct. It should have the price AND the currency.

    Let’s do it another way; please select the “Fill with a static source” option again and fill in “0 USD”. Then check if Google accepts that and let me know.

    Thread Starter chrismccarston

    (@chrismccarston)

    7 years, 5 months ago

    Hey Michel,

    I followed your suggestions but it did not make any difference. Please check the screenshots for the settings I tried:

    View post on imgur.com

    View post on imgur.com

    In both situations Google still comes up with the same error:

    View post on imgur.com

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    7 years, 5 months ago

    The second setting is what I meant. As far as I know that should work.

    Could you send me a screenshot of the pull-down item (to the left of the error line) of both Google errors? I expect you can find a bit more information about the error there.

    I assume you did resent the new xml feeds to Google?

    Thread Starter chrismccarston

    (@chrismccarston)

    7 years, 5 months ago

    Hey Michael,

    sry for my late response, but I played a bit with the settings, removed the feed from Google Merchant Center completely and upload it again and all of the sudden the status jumped to pending.

    Now after two days all products have been approved with the following settings. So you were right:

    View post on imgur.com

    Thanks for your help mate.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Missing Value [Shipping]’ is closed to new replies.