Mobile – descriptions

Resolved annah405
(@annah405)

7 years, 1 month ago

hi,
I am not sure what happened. Everything was working great. However, a couple of days ago, i discovered that in mobile version, the descriptions under the boxes do not quite fit properly. Even it is one word, it does not fit and get hyphenated into a second row.The desk version is fine.

p.s. I am frustrated with this plug in. I had more issues with it than any other plug in.

Anna

Viewing 13 replies - 1 through 13 (of 13 total)

Plugin Support Kima Baghdasaryan
(@kimabaghdasaryan)

7 years, 1 month ago

Dear Anna,

We are sorry for all the inconveniences we have caused you.

With a bit of detailed information, we can help you resolve this problem. Could I please ask you to send the link to the page where this issue can be seen?

Thanks! Have a wonderful day!

Thread Starter annah405
(@annah405)

7 years, 1 month ago

Hi,
Here is the link. However, as I stated, the desk version is fine, it is the mobile that needs to be corrected.
https://intrepidscout.com/destinations/

Thread Starter annah405
(@annah405)

7 years, 1 month ago

Hello,
Just checking if you have any solutions.

Plugin Support Kima Baghdasaryan
(@kimabaghdasaryan)

7 years, 1 month ago

Hi,

Do you mean titles under the thumbnails? Please check the following screenshot.

Thank you!

Have a nice day!

Thread Starter annah405
(@annah405)

7 years, 1 month ago

Your screen shot is of the desk version.

I asked for help with the mobile version.
The text does not fit under the image in the mobile version.

Plugin Support Kima Baghdasaryan
(@kimabaghdasaryan)

7 years, 1 month ago

Hi,

Yes, I understand that. I checked also via mobile phone and it is the same. Could you please let me know what mobile device you are using?

Thank you!

Have a nice day!

Thread Starter annah405
(@annah405)

7 years, 1 month ago

I’m using iPhone and I can clearly see that the text does not fit under the box

Thread Starter annah405
(@annah405)

7 years, 1 month ago

It’s iphone XS Max

Thread Starter annah405
(@annah405)

7 years, 1 month ago

I asked several of my friends to check as well.

Plugin Support Kima Baghdasaryan
(@kimabaghdasaryan)

7 years, 1 month ago

Hi,

Please check the following screenshot. As you can there is not an issue with titles. It is checked via Iphone mobile.

Can you please also provide your screenshot where the issue can be seen?

Thank you!

Have a nice day!

Thread Starter annah405
(@annah405)

7 years, 1 month ago

How do I send a screenshot here?

Thread Starter annah405
(@annah405)

7 years, 1 month ago

I have iPhone XS Max.
I see two images in one line.
You probably have a smaller screen and you get one image per line.

If you have one image than the text fits in fine.

However, if you have two images in one line then the text does not fit.

It is not mobile friendly.

Plugin Support Kima Baghdasaryan
(@kimabaghdasaryan)

7 years, 1 month ago

Hi Anna,

Thanks for being in touch with us!

Please upload your image via https://imgur.com/ and send to us your screenshot.

Thank you in advance!

Viewing 13 replies - 1 through 13 (of 13 total)

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