Mobile devices not working

  • andremosin

    (@andremosin)


    5 years, 11 months ago

    We are trying to use this plugin on our website so customers can make a custom order but the plugin is not working on Mobile devices.

    Take a look On the following post you will see first Desktop then Iphone X plus and Samsung S9.

    wpc-composite-products doesn’t work on Mobile phones

    However if you use Google Chrome Mobile Inspector you will NOT see the issue.

    wpc-composite-products works on Chrome mobile inspector

    Mobile shopping is such a big deal, so I think this affects a lot of people that is using this plugin. Hopefully it is just me. Thanks!

    Theme: Storefront 2.5.5
    Plugin version: 3.0.6

    Andre Mosin

    • This topic was modified 5 years, 11 months ago by andremosin.
    • This topic was modified 5 years, 11 months ago by andremosin.
    • This topic was modified 5 years, 11 months ago by andremosin.
    • This topic was modified 5 years, 11 months ago by andremosin.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter andremosin

    (@andremosin)

    5 years, 11 months ago

    just updated to version 3.0.7 and I still see the same problem. Is it just me? I was thinking about buying it but I am afraid this is not gonna work.

    • This reply was modified 5 years, 11 months ago by andremosin.
    Thread Starter andremosin

    (@andremosin)

    5 years, 11 months ago

    I just figured out that it is not mobile the issue. The issue is the select options only show when user is logged in to WordPress/Woocommerce.
    How to show select options for anonymous users?

    gembell

    (@gembell)

    5 years, 6 months ago

    Hi @andremosin
    Did this get resolved for you? I am having the same issue on desktop and mobile for anonymous users which not ideal for customers wanting to buy it!

    Theme: Astra 2.6.0
    Plugin version: 3.1.7

    gembell

    (@gembell)

    5 years, 6 months ago

    I’ve worked out that this issue is caused when a component product is published as “private.” I have used a workaround by publishing the product as “password protected” and then changing to hidden so it’s not visible on the front end catalogue.

Viewing 4 replies - 1 through 4 (of 4 total)

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