Mobile Hamburger menu toggle not working

Resolved grauwacke
(@grauwacke)

6 years, 1 month ago

Hello all!

I found that this problem was addressed here several times, but didn’t come across a solution (that worked for me) so far.

So basically the Hamburger menu does not work. When still in the Elementor plugin (free version; Header, Footer & Blocks) it is all nice and clickable, the dropdown menu opens and closes just fine like it’s supposed to be. Yet whenever I try that on the real website, be it on a mobile device or the desktop version in a small browser window, nothing happens.

Tried it with different themes, so I don’t think it’s a theme related issue. Something seems to be clashing with the functions of this template, but I (WP noob) have no clue what it could be. Might be it’s something about my WP(.com) preferences somewhere?, or about settings in the Elementor header/footer plugin?

Hence answers/assistance are much appreciated!

Thank you in advance & all the best,
Maren

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Support Team Brainstorm Force
(@brainstormteam)

6 years, 1 month ago
Hello @grauwacke,

Thanks for contacting us!

We tried to reproduce this scenario on our end, and we see that hamburger is working fine on all device modes.

Could you please share a small video explaining the issue you are facing so that we can take a look?

Looking forward to resolving your issue ASAP.

Regards,
Prajakta Suryawanshi
- This reply was modified 6 years, 1 month ago by Team Brainstorm Force.
Plugin Support Team Brainstorm Force
(@brainstormteam)

6 years ago

Hello,

Marking this topic as resolved due to inactivity!

Feel free to reply here or open up a new issue if you are still facing this problem.

Regards,
Prajakta Suryawanshi

multidimentional
(@multidimentional)

5 years, 8 months ago

Hello,

I am actually experiencing the same problem as described above. So I let myself to make a comment here and would like to ask for assistance with this.
So mobile menu does not work. There are no errors shown in console, I tried to disable all plugins to check for possible conflict and to no avail.
Website: https://cynek.pl/

Plugin Support Team Brainstorm Force
(@brainstormteam)

5 years, 8 months ago

Hello @multidimentional,

Apologies for delay in getting back to you!

I visited your site to check the issue, but I could see that the mobile hamburger toggle is working fine — https://share.getcloudapp.com/jkuZxkwx.

Could you please provide us with a few steps to reproduce this issue if the toggle is not working in any specific case?

I have also checked the working on a real device. Please let me know how can I help you further.

multidimentional
(@multidimentional)

5 years, 8 months ago

Hi, I should have posted an update as soon as I discovered the issue. Apologies. So the problem was with the Fastest Cache plugin. Minification of Java was ticked. It works just fine without Java minification now.

Plugin Support Team Brainstorm Force
(@brainstormteam)

5 years, 8 months ago

Hello @multidimentional

Glad that the issue is resolved at your end.

Have a nice day!

stezlaf
(@stezlaf)

5 years, 5 months ago

Hello,

I am also suffering from the same problem on my site http://www.scotttezlaf.com. I have tried disabling plugins but I have not been able to resolve the issue, which also continues to persist with the use of another theme.

Your help would be greatly appreciated!!

stezlaf
(@stezlaf)

5 years, 5 months ago

I fixed it! I had to update the bootstrap.min.js file in my Art Day theme, under assets -> plugins -> bootstrap -> js

Plugin Support Team Brainstorm Force
(@brainstormteam)

5 years, 4 months ago

Hello @stezlaf

Thanks for the information.

Please let us know in case of any further help.

Have a nice day!

Regards,
Rahul.

tisco4real
(@tisco4real)

5 years ago

@stezlaf please i would like to know how you updated your boostrap file.
i have tried all the things on this thread and my harmburger button is still not working on mobile.