Hi @rayeason,
On the Brandstore template, the Transparent Header is enabled only on Desktop and it is disabled on Tablet and Mobile.
You can do the same by changing the Enable On option from the Transparent Header section on the Customizer. Refer to this screenshot, please.
I hope it will help.
Kind regards,
Herman 🙂
That is what it is currently set to and not working.
https://drive.google.com/file/d/1xBYbOSk-iqOVXDgDD7FZrqzxkfR7piME/view?usp=drivesdk
I do not want the transparent header on the mobile version because the logo I have is too hard to see.
I would like for it to be white, as your DNK example logo is on the mobile version.
It seems if you disable to mobile, it reverts back to sample logo.
There is no way to disable the transparent header on mobile AND have your custom logo.
Hi @rayeason,
This is a video I created that hopefully will help you.
Basically, since the Transparent Header is disabled for mobile, then you need to change the logo for mobile from the Logo section.
I hope it will help.
Kind regards,
Herman 🙂
But its not disabled for my mobile (as shown in the screenshot). Its enabled.
I want it disabled. I am trying to optimize my page load times so I am testing this feature by disabling and enabling.
However, I don’t seem to be able to turn it off for both the mobile and the desktop.
It will not allow me to disable completely for desktop.
And when I try to change the logo for the mobile version (with transparent header off for mobile), it does not change.
How do I disable the transparent header on mobile and desktop?
https://www.loom.com/share/e99f771b43524a4d813dad4d7abfd7b1
Your Transparent Header section doesn’t look right, @rayeason. Maybe there’s something that causes it. Mostly plugin conflict.
Would you please try deactivating all of the plugins installed on your site and then back to the Customizer? If it works, then there must be a plugin that causes the issue. You can refer to the video I previously shared of what the Transparent Header section should look like.
Please let us know how you go.
Kind regards,
Herman 🙂
Hi,
Since we heard nothing from you for a while, I am going to mark this topic as Resolved. Feel free to reply to this thread or start a new topic if you need further assistance.
Kind regards,
Herman 🙂
