Mobile layout rendering on desktop

  • Resolved dmellons1slusd

    (@dmellons1slusd)


    4 years, 7 months ago

    I am unable to render the desktop view of my chart. I have selected the options suggested in previous topics like setting the responsive setting to “Mobile View & Horizontal scroll” as well as making sure the column containing the chart is large enough. However, whenever it renders on desktop the “chart_wpda_mobile_before” class is still being applied.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author wpdevart

    (@wpdevart)

    4 years, 7 months ago

    Hi dear @dmellons1slusd.

    Did you clear your website and browser caches?

    Also, can you tell us what version of our plugin you are using?

    Thanks.

    Thread Starter dmellons1slusd

    (@dmellons1slusd)

    4 years, 7 months ago

    I have cleared both browser and server cache but it is still rendering the mobile version on desktop.

    We are using V10.0 of the plugin.

    Plugin Author wpdevart

    (@wpdevart)

    4 years, 7 months ago

    Hi dear user.

    As you are using the premium version, we should provide future support via email. Contact us at [email protected] and we will check the issue.

    Thanks.

    Plugin Author wpdevart

    (@wpdevart)

    4 years, 7 months ago

    Hi dear user.

    As we fixed this issue, we will close this topic, if you have other questions, then let us know.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

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