Hey there,
Have you been through the documentation yet as I think all this is covered in there for you.
I believe the menu you want to hide is #site-menu
In regards the menu being on the right of the screen, where are you expecting it to be?
Please let me know
Peter
Hi, Peter.
I’m having the same problem with the menu here, it doesn’t appear, the burger menu on the mobile version, and instead, it is how it’s on a desktop.
http://www.smartbusinessconcepts.de/
I’m not sure what to do.
Hey there,
I’ve just been on your site and I don’t see my plugin installed at all.
Please advise
Peter
Oh, it was deactivated for some reason. It’s activated now. It’s very unusual before the update it was just fine.
Hey there,
Great news and thanks for letting me know.
Peter
It still doesn’t work correctly: p the hamburger menu is visible on desktop view, and when it’s mobile, the menu behaves exactly like on the desktop. It seems that the hamburger is also a bit off-line.
Hi, Peter,
I already put #site-menu on my menu to hide but it’s still appearing on mobile (but it work perfectly on the desktop view)
Sorry if i did’nt explain very well for the right side things, i took a screenshot:
https://twitter.com/chloehg108/status/863365835376779264
As you can see, a part of the menu it’s not even on the screen. Is there anything i can do to change that?
Thank you for your help.
Hi guys,
It’s getting quite difficult to keep track of this now.
Aurelians can you open a new support ticket so I can help you separately.
Chloe – What is in your menu settings for the width settings? It seems like you have it at a very low number have you tried increasing it?
Aurelians – what do you have in your Breakpoint width option? It sounds like its too high at the mo.
Also, have you both read through the docs yet as all the options are covered in there?
Hope the above helps
Peter
Hi,
So i tried to increase my width settings but it did’nt change anything. So i reset the options and then it worked! It seems that my mobile menu was frozen. Thank you for your help 🙂
But i still have a problem with my main menu still showing on mobile. Can you help me with that? I already put #site-menu on the menu to hide option
Thanks
Hey Chloe,
Have you checked your CSS stylesheets? I just looked and line 3 of http://blackpinkfrance.com/wp-content/themes/combo02/library/responsive.css has this declaration:
#content, #sidebar, #header #logo, #header #site-menu, #footer .footer {
width: 100% !important;
display: block !important;
}
As you can see, it is forcing the menu to show.
There are many other things that will work for you, I’ve picked one below that should work:
#header #site-menu #align
All the best
Peter
Hey Peter!
It works!!! Well, not exactly the ones you gave me, but it helped me to find the good #. It was #menu-menu-1.
Thank you very very much for your help! 🙂
