Mobile menu dropdown animation doesn’t work anymore

Resolved justanotherwpuser4
(@justanotherwpuser4)

4 years, 10 months ago

Dear oceanwp team,

I have a problem with the mobile menu dropdown animation. Until now the menu has always “unfolded”. Now it just appears when you click on the hamburger. When collapsing, the animation works, but when unfolding, the animation suddenly doesn’t work anymore.
I have already cleared the cache, deactivated plugins and tried many other things.
I could not find a solution, I‘m very desperate and hope you can help me.

Kind regards and thank you

Viewing 8 replies - 1 through 8 (of 8 total)

Abhishek
(@abhikr781)

4 years, 10 months ago

Hello,

Please share the website URL to check the issue.

Thread Starter justanotherwpuser4
(@justanotherwpuser4)

4 years, 10 months ago

Hello,

here is a link that redirects to the page withe the issue:
https://as.de.cool/link/help-with-other-site-redirect

Thank you

Abhishek
(@abhikr781)

4 years, 10 months ago

That is odd, Please update the theme and plugins to the latest version, go to Theme Panel > Scripts & styles, disable all the files click on the save button, now enable all the files, and click on the save button a couple of times.

PS- make sure to enable all the scripts & styles files.

In addition, go to Elementor > System Info and share the report with us so that we can take a look.

Thread Starter justanotherwpuser4
(@justanotherwpuser4)

4 years, 10 months ago

Thanks for your answer.

I have tried that, but it still doesn’t work. I have also deactivated all plugins and checked, but nothing happened.

On my other Website, I have published the Elementor System Info: https://as.de.cool/other-oceanwp-website-issue

Abhishek
(@abhikr781)

4 years, 10 months ago

Hello,

I apologize for the trouble, I have passed the issue concerned dev team to look into it.
I’ll be back with more info soon.

Thread Starter justanotherwpuser4
(@justanotherwpuser4)

4 years, 10 months ago

Hello,
have you found out anything yet?
Thank you

Thread Starter justanotherwpuser4
(@justanotherwpuser4)

4 years, 10 months ago

Hello!

I saw that the latest versions fix this problem.
Thank you for your help and fixing the problem (whatever caused this…)
It works for me now, so I’ll mark the topic as resolved.

Best regards

Abhishek
(@abhikr781)

4 years, 10 months ago

You are most welcome and glad to hear that issue has been fixed.

Viewing 8 replies - 1 through 8 (of 8 total)

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