Mobile menu glitch

  • Resolved rosh2277

    (@rosh2277)


    1 year, 6 months ago

    I have tried searching for the answer to this on this forum but couldnt find one. Apologies in advance if i missed it somewhere. I will blame it on my advanced age.

    The problem is when i am trying to add a drop down with multiple products in the menu (ie, in this case – the menu item “Dinnerware”), it is visible on the desktop but on the mobile , the drop down for this particular menu item does not appear. Others do work all right though. I have tried removing, adding items etc. No avail.

    This was a project I started after retirement, and the web dev guy screwed me over. I am led to believe that the guy has used Max Mega menu for the desktop bit and elementskit for the mobile part. So i have had to learn how to fix things with youtube videos etc.

    I first thought it could be a plugin conflict with WP Rocket, so disabled it. No avail. I am at my wits end. And not being tech savvy, I am at a total loss as to what to do here. Any help would be highly appreciated. Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    1 year, 6 months ago

    Dear @rosh2277,

    Thanks for reaching out to us.

    I have inspected your website on a mobile screen, and the mobile menu appears to be functioning properly. Please refer to this video – https://d.pr/v/MSvH6M for clarification. I recommend clearing your browser cache, as this should resolve the issue.

    If there are any details I may have missed from your side, please feel free to share them. A video demonstration would be very helpful to ensure a thorough understanding and to expedite the resolution process. Your patience and cooperation are greatly appreciated.

    Looking forward to your response.

    Best Regards,
    Reju

    Plugin Support Reedwanul Haque

    (@reedwanul)

    1 year, 6 months ago

    Dear @rosh2277,

    I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Best Regards,
    Reju

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Mobile menu glitch’ is closed to new replies.