Mobile menu not working

  • Resolved heatncool

    (@heatncool)


    1 year, 8 months ago

    At first I was happy about the great results. Now I am disillusioned.

    I have installed your tool on two websites and on both websites the mobile menu no longer responds.

    What good is a fast mobile site if customers can’t navigate it?

    By the way, when I test the website in test mode, the differences between standard and extreme are very small.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Nik

    (@nikitaanisimov)

    1 year, 7 months ago

    Hi @heatncool,

    I am distraught out of measure by your disillusionment in our plugin, and I want to do everything I can to make things right.

    We’ve taken a look at your site’s source code, and it appears that the mobile menu’s CSS isn’t being aggregated properly by our plugin. Could you please follow these steps to fix the issue?

    1. Log in to your my.10web.io dashboard.
    2. Go to Settings.
    3. Disable CSS Aggregation and CSS Minification.
    4. Clear the plugin cache.
    5. Re-check your site in an incognito tab.

    Please let us know if this resolves the issue or if you need further assistance.

    Best regards,
    Nik from 10Web

Viewing 1 replies (of 1 total)

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