Dear @chapselle,
I trust this message finds you well.
Thank you for reaching out to us. To better assist you, could you please provide a screencast of the issue you’re encountering? Additionally, sharing your website error log would be extremely helpful for our technical team to analyze the problem thoroughly.
I appreciate your cooperation and look forward to your prompt reply.
Regards,
Sumit
Hi,
Thank you for your response.
I can’t really provide a screencast since it’s when I tap on the toggle button on my phone, the menu (which is supposed to slide in from the left) doesn’t open. I would have to film myself pressing on the toggle button with my finger, on my phone…
Here’s the log for today :
[30-Jan-2024 16:17:34 UTC] PHP Deprecated: ltrim(): Passing null to parameter #1 ($string) of type string is deprecated in /home/******/public_html/wp-includes/formatting.php on line 4494
[30-Jan-2024 16:18:03 UTC] PHP Deprecated: Implicit conversion from float 0.09608025748351091 to int loses precision in /home/******/public_html/wp-content/plugins/supreme-modules-for-divi/includes/class-dsm-supreme-modules-for-divi-review.php on line 68
[30-Jan-2024 16:18:03 UTC] PHP Deprecated: Implicit conversion from float 5.00989914021164 to int loses precision in /home/******/public_html/wp-content/plugins/supreme-modules-for-divi/includes/class-dsm-supreme-modules-for-divi-review.php on line 75
[30-Jan-2024 16:18:12 UTC] PHP Deprecated: Implicit conversion from float 0.09608054287163877 to int loses precision in /home/******/public_html/wp-content/plugins/supreme-modules-for-divi/includes/class-dsm-supreme-modules-for-divi-review.php on line 68
[30-Jan-2024 16:18:12 UTC] PHP Deprecated: Implicit conversion from float 5.009914021164021 to int loses precision in /home/******/public_html/wp-content/plugins/supreme-modules-for-divi/includes/class-dsm-supreme-modules-for-divi-review.php on line 75
[30-Jan-2024 16:18:18 UTC] PHP Deprecated: Implicit conversion from float 0.09608073313039066 to int loses precision in /home/******/public_html/wp-content/plugins/supreme-modules-for-divi/includes/class-dsm-supreme-modules-for-divi-review.php on line 68
[30-Jan-2024 16:18:18 UTC] PHP Deprecated: Implicit conversion from float 5.009923941798942 to int loses precision in /home/******/public_html/wp-content/plugins/supreme-modules-for-divi/includes/class-dsm-supreme-modules-for-divi-review.php on line 75
Thank you for your help
Dear @chapselle,
To better assist you and troubleshoot the issue you’re facing, could you please provide the following information:
- WordPress version
- Responsive Menu version
- PHP version of your website
- Database version of your website
This information will help us pinpoint the source of the problem and provide a more accurate solution.
Looking forward to your reply.
Regards,
Sumit
Hello,
Thank you for the follow-up
WordPress – 6.4.3
Responsive menu – 4.3.2
PHP – 8.1.18
Database – mysqlnd 8.1.18
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This reply was modified 2 years, 4 months ago by
chapselle.
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This reply was modified 2 years, 4 months ago by chapselle.
Dear @chapselle,
To better understand and address the issue you’re facing, could you please record a short video demonstrating the problem? This will provide us with valuable insights and help us to effectively identify and resolve the issue.
Your cooperation is appreciated, and I look forward to receiving the video.
Regards,
Sumit
Hi,
I’m not sure how this will help you but here is a video : Responsive Menu toggle button not working.mp4
Hope it helps !
