Mobile Menu Trigger Doesn’t Work

  • Resolved arfrost

    (@arfrost)


    3 years, 10 months ago

    Hi,
    When I visit my site on a mobile phone or shrink the browser window down enough that the menu button appears in top right corner, that button doesn’t reveal the Off Canvas menu anymore. It used to work fine, but it doesn’t anymore.

    Things I’ve Already Tried:
    1. I tried turning off all plugins and it still didn’t work. (I turned them back on because my site looked messed up without them.)
    2. I turned off all caching.
    3. I disconnected my Google Tag Manager because it looked like a FB event was firing when I clicked the Menu button (this has since stopped, but the button still doesn’t work).

    Anyways, my website’s menu is completely unavailable to anyone visiting on a mobile phone. I prefer not to switch themes, but I’m not sure what else to do.
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Eduard

    (@cteduard)

    3 years, 10 months ago

    Hi @arfrost

    Please tell me, if you use the Blocksy child theme, is there a header.php file inside of it? 🙂

    Thanks.

    Thread Starter arfrost

    (@arfrost)

    3 years, 10 months ago

    Hi! Yes, I’m using a Blocksy child theme and yes, there is a header.php file inside of it.

    Eduard

    (@cteduard)

    3 years, 10 months ago

    Hi @arfrost

    That is the problem. 🙂 You have probably modified it to include some scripts but haven’t kept the other code up to date.

    My recommendation would be to port all of your modifications from the header file to a specialised plugin that supports this flow, then delete the header.php file altogether. Alternatively, you can compare the file with the one from the parent theme and port the modifications to the file, updating it to the latest version, though that requires some advanced PHP knowledge.

    Hope this points you in the right direction.

    Thanks.

    Thread Starter arfrost

    (@arfrost)

    3 years, 10 months ago

    Thank you! You were totally right.

    Eduard

    (@cteduard)

    3 years, 10 months ago

    Happy to have been of help, @arfrost!

    Have an amazing week!

Viewing 5 replies - 1 through 5 (of 5 total)

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