Mobile Nav Menu

  • Resolved omeryksl

    (@omeryksl)


    3 months, 2 weeks ago

    I used the Nav Menu widget provided by the Jeg Elementor Kit plugin to build the hero section of my website. However, I am encountering an issue on mobile devices.

    In the hamburger menu, I cannot click on top-level menu items that have submenus. When I tap on these parent items, the dropdown (submenu) expands instead of navigating to the parent page. As a result, I am unable to access the parent page link on mobile.

    I have reviewed the widget settings but could not find any option to modify this behavior. Is there a way to resolve this issue?

    • This topic was modified 3 months, 2 weeks ago by omeryksl.
    • This topic was modified 3 months, 2 weeks ago by omeryksl.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    3 months, 2 weeks ago

    Hello @omeryksl,

    We sincerely apologize for the delay in our response and for any inconvenience you may have experienced. We have an option called Sub Menu Click on Text in the Mobile Menu Settings tab of the Jeg Kit - Nav Menu widget, which you can disable to resolve this issue. For more details, please refer to the image below.

    Screenshot-2024-03-04-at-10-19-05

    Previously, other users have also asked about this issue. You may visit the related forum thread at the link below.

    https://ww.wp.xz.cn/support/topic/jeg-elementor-mobile-menu-sub-menu-issue/

    We hope this answer helps.

    Thank you

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    1 month ago

    Hello @omeryksl,

    How are you? We haven’t heard from you for a while. We hope you are doing well.

    Have you been able to resolve the issue you experienced previously?

    We would like to inform you that, as there has been no recent activity on this topic, we will mark it as resolved.

    If you have any other issues, you may create a new topic on our support forum.

    Thank You

Viewing 2 replies - 1 through 2 (of 2 total)

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