• Resolved kevinvankippersluiz12

    (@kevinvankippersluiz12)


    I added the mobile content pages but they are not visible on mobile. I have the same problem with a different website (http://rtpraktijk-wijchen.nl) where I am using the same plugin. Is there any setting that I’m missing or that I have to change.

    Thank you in advance,
    Kevin

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jose Mortellaro

    (@giuse)

    HI @kevinvankippersluiz12

    On http://rtpraktijk-wijchen.nl on mobile, I see a blank page, that could be caused by a PHP fatal error

    On http://quizopmaat.com/ it looks you have a full page cache that doesn’t distinguish between mobile and desktop. If I visit http://quizopmaat.com/?no_cache=true I see Specific Content For Mobile is working, still to understand if it’s doing what you want, but it’s working. Visiting http://quizopmaat.com/, it looks like Specific Content For Mobile is not working at all.

    Regarding http://rtpraktijk-wijchen.nl I suggest you:
    – Visit the page with Google Chrome
    – Inspect elements (F12)
    – Click on “Toggle device toolbar” (see picture https://josemortellaro.com/wp-content/uploads/2020/10/inspect-elements-mobile.jpg)
    – Refresh the page

    You should see a blank page. If you confirm it:
    – disable Specific Content For Mobile
    – repeat the steps above

    If you don’t see anymore a blank page, I will suggest you the next steps to find the problems caused by SCFM. If you still see a blank page, SCFM has nothing to do with this problem.

    Regarding http://quizopmaat.com/ I suggest you:
    – Create a page for testing only with the text “This is desktop”
    – Create the mobile version with the text “This is mobile”
    – Visit the page with Google Chrome
    – Inspect elements (F12)
    – Click on “Toggle device toolbar”
    – Refresh the page
    – Check if you see “This is desktop” on desktop and “This is mobile” on the mobile simulation.

    I suggest you always add something like ?no_cache=1, ?no_cache=2… to the URL every time you refresh the page, so you will not see the cached version.
    With this plugin is very important having a server cache plugin that distinguishes between mobile and desktop. Read here for more details: https://ww.wp.xz.cn/support/topic/the-mobile-pages-are-only-for-backend-and-be-careful-to-the-cache/

    To avoid confusion, I invite you to go ahead with the problem solving with only one website, and after we solve the problem we speak about the other one, because, in my opinion, you have two different problems.

    Plugin Author Jose Mortellaro

    (@giuse)

    Hi @kevinvankippersluiz12

    Do you have news?

    I see on https://rtpraktijk-wijchen.nl/ that the blank page is caused by the cached scripts.
    If you check the same page adding ?ao_noptimize=1 to the URL, so https://rtpraktijk-wijchen.nl/?ao_noptimize=1, you will see the page without problems also on mobile.

    SCFM has nothing to do with the scripts. And it doesn’t add any JavaScript on the frontend. So I don’t think the issue is caused by SCFM, but have you tried disabling it? Just to be sure there are no conflicts with Autoptimize.

    As already said, on http://quizopmaat.com/ you have a full page cache that doesn’t distinguish between mobile and desktop.
    You can have the confirmation inspecting elements. You will see exactly the same day and time in the comment on both mobile and desktop:
    <!– Cached page generated by WP-Super-Cache on 2020-10-24 23:19:48 –>

    WP Super Cache is creating the same cache for both mobile and desktop.
    If you use SCFM, because it changes the content on mobile, you need a cache plugin that distinguishes between mobile and desktop (e.g. W3 Total Cache).

    Let me know if you still need help.

    Plugin Author Jose Mortellaro

    (@giuse)

    Hi @kevinvankippersluiz12, I will close this thread for inactivity. If you still have problems don’t hesitate to open a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

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