• Resolved nisimpaniri

    (@nisimpaniri)


    Hello, and thank you for your great plugin!
    I noticed that when I try to open the messages sent using the plugin on a mobile device, the “block” of the message remains rigid, and I have to scroll the screen left and right to read the entire content of the email.
    This is very, very annoying, especially because of the work I do sending emails that contain many lines of text, and it is impossible to read like that.
    Is there a way to make the design responsive and be limited only within the screen space?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Julian

    (@juliangk)

    Hello @nisimpaniri,

    this should not be happening. Is the email where the issue occurs being forwarded?
    Does this specific email contain a table?

    Can you please share a screenshot of the mail?

    Best regards
    Julian

    Plugin Support Julian

    (@juliangk)

    Hello @nisimpaniri,

    As I have not received further communication from you, I will mark this thread as resolved. If you still have issues, please let us know.

    Best regards
    Julian

    Thread Starter nisimpaniri

    (@nisimpaniri)

    Sorry for the delay. Attached is a screenshot, you can see how the logo is cut in the middle and so is the rest of the message.

    https://capture.dropbox.com/GbVrYH7WwGBKVQka
    The email is not forwarded nor does it contain a table.
    thanks!

    • This reply was modified 1 year, 4 months ago by nisimpaniri.
    • This reply was modified 1 year, 4 months ago by nisimpaniri.
    Plugin Support Julian

    (@juliangk)

    Hello @nisimpaniri,

    sorry for the late response, I did not see your last message.

    I see a 96 in your screenshot. This is probably due to another plugin.
    Can you please email us to support(at)codemiq.com, refering to this thread?

    Best regards
    Julian

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Mobile responsive design’ is closed to new replies.