mobile site breaking

  • Resolved lauradejong86

    (@lauradejong86)


    3 years, 3 months ago

    Hi! after running the plugin, the mobile version of my site breaks. The styling is gone, but I also cannot scroll on the screen and the hamburger menu is not working.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    3 years, 3 months ago

    Hi dear @lauradejong86 ,
    We are sorry your experience was not the best.

    Then please, enable 10Web Booster back and connect the website back to 10Web Dashboard. After it is successfully connected, please, enable Test Mode. When the Test Mode is enabled, your live website will return to its original state, deactivating any optimization done by the booster and reversing any issues caused by the 10Web Booster.

    To enable the test mode:

    1. Log in to your 10Web account
    2. Click on the website where you want to enable the test mode
    3. To the left of the dashboard under Website Booster click on Frontend > Settings tab
    4. In the Test Mode section, click the toggle
    5. Click on Enable to activate

    After we will optimize the website for you and make sure you are facing no issues.
    Looking forward to hearing back from you.
    Regards, Mane

Viewing 1 replies (of 1 total)

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