Mobile site has completely changed

  • konnerm

    (@konnerm)


    2 years, 1 month ago

    Our mobile version of the site keeps changing to a random look. Not sure why. There are two photos of 1) what the site should look like (the white background) and 2) what the site is sometimes looking like for users (the dark background). I can send these if attachments are enabled.

    Please let us know how to ensure the black background version of the site does NOT appear for users.

    The page I need help with: [log in to see the link]

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  • Moderator James Huff

    (@macmanx)

    2 years, 1 month ago

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://forum.tagdiv.com/?envato_item_id=5489609

    Forum volunteers do not have access to commercial products, so they would not know why it is not working correctly. Other community members who may have faced your issue might be able to help you, but your best bet is your product’s developer. We encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

Viewing 1 replies (of 1 total)

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