when i add wp WPtouch Mobile Plugin . then show (http://prntscr.com/e0iprr) this.
Please help me.
Thanks
@faye78,
That behavior is usually caused by a cache plugin or cache system that has not been configured to exclude the WPtouch user agents. If the website is running a cache plugin/system, please configure it to ignore the user agents below.
iPhone
iPod
Android
BB10
BlackBerry
webOS
IEMobile/7.0
IEMobile/9.0
IEMobile/10.0
MSIE 10.0
iPad
PlayBook
Xoom
P160U
SCH-I800
Nexus 7
Touch
You can view additional instructions here – Configuring cache plugins for WPtouch.
If you’re not sure if your website is running a server-side caching system, please contact your host to verify, and ask if they can configure it to either ignore the user agent list above, or configure the caching system to cache separately for it.
@xahim,
That is likely happening because your sites’s robots.txt file is blocking Google’s bot from accessing WPtouch’s directories. Resolve the issue by adding the code below to your site’s robots.txt file.
User-agent: Googlebot
Allow: /wp-content/plugins/wptouch/
Regards,
Emilio Rivera
WPtouch Support
Thread Starter
faye78
(@faye78)
I fixed this a while back. I think what you said helped. I disabled a cache thing in my host’s c-panel and turned on Google Speed instead. Thanks!
Great. Thanks for the follow-up.
Regards,
Emilio Rivera
WPtouch Support
