I did not create this website and I’m not educated in code or website creation or updating.
I no longer work with the people that built this site.
As far as I can tell, the request an appointment fields are a plug-in. There are about a dozen plug-ins and I don’t know which one is the one to work with these fields. Once I determine the plug-in, how do I continue to fix my original question?
First, identify which plugin you are using and then post in that plugin’s dedicated forum via its page in the Plugin Repository.