Mobile theme Jetpack doesn´t work

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    12 years, 8 months ago

    Do you use a Caching plugin like W3 Total Cache or WP Super Cache? If so, you’ll want to configure that plugin to exclude mobile users, otherwise you may be serving a cached version of your desktop theme to your mobile readers.

    WP Super Cache includes a mobile compatible option in its settings. W3 Total Cache can be tweaked to ignore mobile users by following the instructions here:
    http://www.troypoint.com/wptouch-and-w3-total-cache-how-to-fix/

    If that doesn’t help, could you post your site URL here so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

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