Mobile version does not display text

mummyconstant
(@mummyconstant)

10 years, 9 months ago

I have used your, wonderful, theme for my friends site: http://www.creativebydesign.me/

It all looks perfect until I view it on an iPhone.

When viewed on an iPhone its just showing bands of colours and you can see the slider background colours changing etc. It is very odd.

Have updated all plugins and WordPress, have updated theme. Have disabled all plugins and enabled one by one.

I think its the slider that is not working properly! Not 100% sure.

Please help!

Viewing 11 replies - 1 through 11 (of 11 total)

Theme Author shufflehound
(@shufflehound)

10 years, 9 months ago

Hello,

Can you send us a screenshot? We can’t identify your issue.

Thread Starter mummyconstant
(@mummyconstant)

10 years, 4 months ago

Sorry for the delay in getting back to you, I didnt get a notification that you replied.

Thread Starter mummyconstant
(@mummyconstant)

10 years, 4 months ago

You can find the screenshot below:

http://mummyconstant.com/wp-content/uploads/2016/01/creativebydesign.png

Theme Author shufflehound
(@shufflehound)

10 years, 4 months ago

Hello,

Sorry, but we can’t see any issues with our mobile devices.
Did you try to disable all extensions except Maskitto Light required to see that there are no plugins issues?

Thread Starter mummyconstant
(@mummyconstant)

10 years, 4 months ago

It appears to be just on an iPhone and IPad. Could it be the flash images that are causing the problem?

I checked this on a samsung mobile and looks fine.

Is there any alternative to use for the image rotator block?

Theme Author shufflehound
(@shufflehound)

10 years, 4 months ago

Maybe, you can try to disable it and see if that works.
Do you mean Partners widget with the image rotator block?

Thread Starter mummyconstant
(@mummyconstant)

10 years, 3 months ago

OK I will try and disable it.
I mean the main rotating image panel on the homepage yes!

Thread Starter mummyconstant
(@mummyconstant)

10 years, 3 months ago

Its MASKITTO Slider that we are using on the homepage.

Thread Starter mummyconstant
(@mummyconstant)

10 years, 3 months ago

I removed the Maskitto slider from the page builder section in the homepage settings.
This now displays in an Iphone. But, obviously, the main feature of the homepage is the large scrolling images.

Is there anything we can do?

Thread Starter mummyconstant
(@mummyconstant)

10 years, 3 months ago

screenshot – http://cbd.custardface.co.uk/wp-content/uploads/2016/02/IMG_3474.png

Theme Author shufflehound
(@shufflehound)

10 years, 3 months ago

Hello,

You can try other WordPress slider plugins like this.

Please let us know if that works.

Viewing 11 replies - 1 through 11 (of 11 total)

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