Plugin Support
Bruce
(@ninjateamwp)
Hi @krasimirignatov ,
Since you were already receiving attention via our devs’ channel, you can continue getting the support there.
FYI, any version or patched update you install will not alter your existing settings, so please feel safe to use any recommended versions our team send you.
Hope that clarifies.
Regards
So you mean to make a post in existing topic here ? Also here is the link to that Patched version – https://drive.google.com/file/d/1jskTPCdGfVgKkCC2ux2x1MF8KJOEDzuz/view
Looks a bit sus to me ? How can apply it at all ? Is there will be a fix soon ? Thanks.
Plugin Support
Bruce
(@ninjateamwp)
Hi @krasimirignatov ,
Obviously this thread here does not show any history of us sending you a patched file, so I was suggesting that you continue the conversation where you received the patched file (I do not know exactly where). But to keep an existing history and to make it easy to pickup from where we left anytime.
Also, as long it is a file sent to you by members of our team. I assure you, it is 100% safe and secured to use.
Let us know if you need anything else.
Regards
I saw it here – https://ww.wp.xz.cn/support/topic/not-responsive-227/
Didn’t say that i am part of a convo before created this one. So no one didn’t send me anything or have no convo with non of the dev’s atm.
So is there any info about my issue or ? Mobile view on mails still isn’t looks responsive at all.
Thank you.
Plugin Support
Bruce
(@ninjateamwp)
Hi @krasimirignatov ,
We previously tested releasing a responsive version for mobile and monitored feedback from our customers. At that time, we received a lot of negative feedback — many customers didn’t like the change and wanted it reverted to the original version (without scaling on mobile).
Therefore, we had to roll it back to the non-scaled version for mobile display. After discussing internally, our team decided that only specific sites that actually need scaling on mobile will be provided with a custom CSS snippet to enable it. For now, that’s the most optimal solution.
If you need the CSS, please let us know.
Regards,
Hi @krasimirignatov ,
Please try the CSS below:
@media screen and (max-width: 600px) { .yaymail-template-content-container { width: 100% !important; } .yaymail-template-content-container .yaymail-element__content { padding: 8px 15px !important; } .yaymail-template-content-container .yaymail-billing-address-column, .yaymail-template-content-container .yaymail-shipping-address-column { display: block !important; width: 100% !important; } .yaymail-template-content-container .yaymail-shipping-address-column { margin-top: 15px; } .yaymail-template-content-container .yaymail_item_product_title { min-width: 120px; width: 100%; } }
Thank you,
Daisy
Hey @thutt where should i paste that CSS snipped ? I add it then did a test order, checked my emails trough my phone and still the whole template doesn’t fit (isn’t mobile responsive).
Plugin Support
Bruce
(@ninjateamwp)
