Modal Box

  • Resolved planetboris

    (@planetboris)


    4 years, 2 months ago

    Hi, the modal box widget was working properly but since recent updates to Premium addons, I have 2 main issues I hope you can help me with:

    1) last year I had an issue with setting the content background color of the text editer in Modal Box widget, to transparent. I was given the following code which worked at the time:

    .premium-modal-box-modal-content{
    background-color: #fff0 !important;
    }

    The same problem has returned and that CSS no longer seems to work, I cannot set the content background to transparent. It’s not related or specific to my website. Try it yourself, set the modal box widget content background to transparent in the color settings, it’s probably a bug. Here is a video clip where you can see it in real-time: https://www.loom.com/share/79b85832b46649118ba53fc5aced7062

    2) The 2nd issue is illustrated in the following video clip where you can see my problem in real time. https://www.loom.com/share/ba74518e6418495ba701cb48931a2e85

    As you can see I am using templates in the Modal Box and you will notice in the video that when I activate the vertical scroll feature in Elementor Motion Effects, the template content changes.

    Thank you for looking into these issues.

    • This topic was modified 4 years, 2 months ago by planetboris.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Leap13

    (@leap13)

    4 years, 2 months ago

    Hi @planetboris

    I’m not sure if I’m missing something, but I can see that you sent us a message on our website because our devs team needed to check things from the code perspective. So, could you please check from your end and let us know?

    Regards

    Thread Starter planetboris

    (@planetboris)

    4 years, 2 months ago

    I sent through here because the support person from your website did not seem to understand what I was trying to convey. I’m sorry for the confusion and creating double support tickets.
    I hope you can help
    Thanks and best regards

    • This reply was modified 4 years, 2 months ago by planetboris.
    Plugin Author Leap13

    (@leap13)

    4 years, 2 months ago

    Hi @planetboris

    Actually, we have been working on improving all our elements performance to make them faster. So, we have removed the class above because it was not required in Modal Box HTML markup.

    Content Background Color option changes the color for the text container only, but we need to target the modal box outer container. Here’s a screen recording for more clarification.

    Please add this code into your page and let me know if it helps:

    .premium-modal-box-modal-dialog {
    background: transparent !important;
}

    Regards

    b2olakeh55

    (@b2olakeh55)

    4 years, 2 months ago

    I had the same problem, the code above seems to resolve the issue.

    • This reply was modified 4 years, 2 months ago by b2olakeh55.
    Plugin Author Leap13

    (@leap13)

    4 years, 2 months ago

    Hi @planetboris

    We didn’t hear back from you. I hope everything is going fine with you today 🙂

    Regards

    Thread Starter planetboris

    (@planetboris)

    3 years, 11 months ago

    Hi @leap13, very sorry for late reply, had to work on other projects. Hope you and your team are doing well. I have made a short screen capture video to explain the problem I am having with the Modal Box, you can see in the video that the template created is not displayed in the modal box, in the way I originally created it. Pleas have a look , it’s very short, only 1 min-30 sec. Hope you have a solution, it will still work but just trying to get that extra touch to improve the UX.
    https://www.loom.com/share/0acf110606b046dca3958f2eaeaf6155
    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

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