Modal Not Working

  • Resolved kms1167

    (@kms1167)


    6 years, 7 months ago

    Hello,

    I am setting up a form grid for a fundraising campaign and haven’t been able to get the modal popups to work. Currently nothing is happening when I click on a selection to make a donation.

    When I change the grid settings to redirect, those are taken to the proper pages.

    Thanks!
    Kevin

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    6 years, 7 months ago

    Hi there,

    When I view your page and open Chrome Inspector, I notice many javascript errors. See here:

    Most likely those errors are preventing our modal from opening correctly. I’d recommend troubleshooting that with our Health Check tutorial:
    https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/

    Try that out and let us know what plugin is causing the conflict and we can see if we can replicate that conflict and potentially find a workaround for you.

    Thanks!

    Thread Starter kms1167

    (@kms1167)

    6 years, 7 months ago

    Thanks, Matt – looks like it was an issue with the autoptimize plugin.

    I adjusted some of those settings and it started working!

Viewing 2 replies - 1 through 2 (of 2 total)

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