do you have any javascript error occurring?
Thread Starter
anonymized-14293447
(@anonymized-14293447)
I have no js errors but I’ve noticed that the modal content only shows after 10-15 secs on backend, but not on frontend. Maybe a server issue?
I have heard of people with similar issues and it is related to the server setting. The file usually in question is admin-ajax.php. Take a look at a browser inspector and see what file is causing the delay.
Thread Starter
anonymized-14293447
(@anonymized-14293447)
I’m not a developer so I cannot really decrypt the browsers/console messages. However, could you please suggest what I should look for in admin-ajax.php? Thank you
I can only guess…. is your site public if so I can take a look.
Thread Starter
anonymized-14293447
(@anonymized-14293447)
you can view a test file on this page.
I’ve looked at this site before, and the conclusion is still the same your site is extremely slow loading pages. When I click a link it takes almost 15 seconds to load the page this will directly effect the loading of the modals as well.
I would start by contacting your server administrator and ask why you site load times are slow long.
Thread Starter
anonymized-14293447
(@anonymized-14293447)
yep, you already helped me in other occasions…
I just thought that new Memphis updates would fix it, but I guess Memphis is fine and my site is not. Thank you for looking into it anyway.
Sorry I could be more helpful, but the load times is causing the issues. Have you looked into why your page loads slow before?
Thread Starter
anonymized-14293447
(@anonymized-14293447)
You see, the site was slow once because the database was big, but right now it isn’t so I have no idea why it has slowed down. I even tried putting it on a CDN but the problem remains. I just contacted my server administrators and let’s hope they can come up with an answer….
good luck, I hope you figure it out.
