Modify Delivery Time Estimation

  • Resolved vaantti

    (@vaantti)


    5 months, 3 weeks ago

    Hello. When the “Delivery Time” setting is enabled it shows on the website in the form of e.g. Standard Parcel Post (Delivered in 2 business days). I assume the part in parenthesis comes directly from Australia Post via the API in which case I’m not sure there’s a way to modify it but if not would it be possible to allow custom text before or after it?

    The problem is that some customers believe they will receive the shipment in 2 days from ordering (as that what it says in the literal sense) when in fact it is an estimate from when it is dispatched. The parcel could be dispatched a couple of days after the order was submitted so in that case it would be closer to 4 days. With some more specific text all this confusion and extra support could possibly be avoided. Thanks

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  • Plugin Author Waseem Senjer

    (@waseem_senjer)

    5 months, 3 weeks ago

    Hello @vaantti

    Thanks for using our plugin.

    At the moment, the only available option is to disable the Delivery Times feature. The delivery estimate is pulled directly from the Australia Post API, and the plugin doesn’t provide a way to edit or override that text.

    I understand why this can cause confusion, and I will look into adding an option to include custom text around the delivery estimate in a future update.

    Best regards,
    Waseem Senjer.

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