Modify name requirement

  • Resolved gulliver

    (@gulliver)


    8 years, 11 months ago

    Is it possible to modify the first/last name requirement… to instead have a single ‘name’ field (which can then be a business name)?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author awesomesupport

    (@awesomesupport)

    8 years, 11 months ago

    You can create your own registration form and then let Awesome Support know about it in the TICKETS->SETTINGS->Advanced tab. There are a number of tools and plugins that will create a custom registration page. We have an article on our site that shows you how to do this with GRAVITY FORMS: How To Create A Custom Ticket Registration Form With Gravity Forms

    Hopefully this helps.

    Thread Starter gulliver

    (@gulliver)

    8 years, 11 months ago

    Speedy reply – thanks.

    Not a GF user, is it possible to instead use a modified registration.php in a theme/awesome-support folder?

    My initial attempts to do so, by removing either the first/last name code block (from $first_name = to echo $first_name->get_output();) result in a ‘field is mandatory’ error.

    • This reply was modified 8 years, 11 months ago by gulliver.
    • This reply was modified 8 years, 11 months ago by gulliver.
    Plugin Author awesomesupport

    (@awesomesupport)

    8 years, 11 months ago

    Hi:

    You can modify the theme files but I suspect you’ll have to modify more than that to remove or workaround the logic that applies checks for those fields as well. And that might mean you end up messing around with the core plugin code.

    You also might be able to just give one of the fields a default value, hide it and then use a wordpress registration hook to remove the default value that was inserted.

    Keep in mind that WordPress itself has two fields for names so if you use only one field for name then one of the fields in the user profile will end up being blank.

    Thread Starter gulliver

    (@gulliver)

    8 years, 11 months ago

    Thanks.

    Great… more digging-around in the innards for something which should be easier. 😉

    Easier? Yep – business users may prefer to register a business name, and so require an appropriate (a single ‘name’) field.

    I wrongly thought that a simple change of ‘required => true’ (to false) would be enough to at least enable submission.

    From memory, basic WP registration doesn’t require a name, and hence I’m wondering where (beyond the registration template) I need to look when considering mods.

    I’m not expert in this, but am happy to learn-as-I-go.

    • This reply was modified 8 years, 11 months ago by gulliver.
Viewing 4 replies - 1 through 4 (of 4 total)

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