Month view v2

  • Resolved boka003

    (@boka003)


    2 years, 8 months ago

    Hello there,

    It is clear to me that this is not a classic support topic, it is about an old version of the plugin, and it is very clear to me that you are not obliged to provide support for these types of topics.

    But I’m going for your goodwill, and I hope you can give me a cross suggestion on how to overcome my current problem.


    Here is the original topic: https://ww.wp.xz.cn/support/topic/month-view-7/

    Events are getting posted in the admin area, but not at the calendar month view.
    If I update events in the admin area (manually), then it will show up in the calendar.



    Plugin 5.16.4 – https://prnt.sc/rVvdp4uK3Jxl
    WordPress – 6.0.5 (downgraded from 6.2.1 for testing (to be the same date as plugin release )).
    PHP – 7.4
    WP Forms – 1.8.1.2



    This is the internal site, security is not a problem. So we chose to use an older version of the plugin.

    But now, events don’t show in the calendar month view even in the older plugin version.

    I hope there is some workaround to fix this 🙂


    Regards



Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Chika Ibeneme

    (@chikaibeneme)

    2 years, 8 months ago

    Hi @boka003

    Thanks so much for reaching out, I’ll be happy to help!

    To be clear, are the events imported into your site and they’re appearing in the admin but not the front end? They only appear once you manually go through each one of them and then ‘publish’?

    This sounds like a caching issue, can you try disabling your caching plugin and trying once more, please?

    Thread Starter boka003

    (@boka003)

    2 years, 8 months ago

    Hello,

    Yes, they appear in the backend but not in front end.

    We don’t use any cache plugin.

    Please take a look at this topic: https://ww.wp.xz.cn/support/topic/month-view-7/

    I would like to know is some older version of the events calendar can display all events in month view (even if they are sent via wp forms).

    Regards

    Plugin Support Darian

    (@d0153)

    2 years, 8 months ago

    Hi @boka003

    Just to confirm, was the version of your WP forms the same one where it was previously working? If not, try downgrading it to the older version and see if that resolves the issue.

    Looking forward to your reply.

    Thread Starter boka003

    (@boka003)

    2 years, 8 months ago

    Hi,

    Hope that you are well.

    Everything is the same as before, OS-version, PHP version, WP version, WP Forms version (events are added as published), and The Events Calendar

    I have tried to rollback WordPress, back to 5.7.9, and it still is not working 🙁

    WP Forms are using the same version for sure, but I have tried a couple of older versions and a couple of new ones, and it is exactly the same.
    Events are not displayed, and all of them publish status.

    I will keep trying to find a solution for this.

    Now in database I am not able to find that “-1” value.

    hmm is it possible to make some cron, that will run update when new event is published?


    Regards

    Plugin Support Darian

    (@d0153)

    2 years, 8 months ago

    Hi @boka003

    Unfortunately, we don’t have a function like this at the moment. However, you may submit a feature request for it via this form: https://evnt.is/ideas

    We take user ideas and contributions very seriously, and many times, ideas contributed by our customers end up in our future releases as they collect votes.

    Could you check the following values from your Events > Troubleshooting page? Maybe there are tables that was updated previously during the migration.

    • Custom Tables Migration Status
    • Custom Tables Health Check

    Looking forward to your reply.

    Thread Starter boka003

    (@boka003)

    2 years, 8 months ago

    Thank you for your reply.
    I have opened new topic https://evnt.is/ideas


    Hmm, I did not find anything at Troubleshooting page. “No notable changes detected”.
    But this is the same for newly added events. They have status published, but they are not showing up in month view 🙁


    Regards



    Plugin Support Darian

    (@d0153)

    2 years, 8 months ago

    Hi @boka003

    Thanks for your response.

    Could you try creating a staging version of your live site and run a conflict test from there? Activate only our plugins, including the WP Forms, and use a basic theme (2020 theme) and see if that makes a difference.

    If that helps, please try activating your plugins one at a time and see which one is causing the issue.

    If you have no staging site yet, you can use the WP Staging plugin to create one easily.

    Let me know how it goes.

    Plugin Support Darian

    (@d0153)

    2 years, 7 months ago

    Hi @boka003

    I hope everything is going smoothly for you. I just wanted to touch base and inquire if you had the opportunity to review my previous response as it has been some time since we last heard from you.

    Plugin Support Darian

    (@d0153)

    2 years, 7 months ago

    Hi there,

    It seems like this thread has been quiet for a bit, so we’ll go ahead and mark it as resolved. However, if any further questions or concerns come up, please don’t hesitate to start a new thread.

    Thread Starter boka003

    (@boka003)

    2 years, 3 months ago

    Hello,

    I hope that you are well.

    I want to check if anything has changed in the new releases or if we are still stuck with the old version of the plugin if we want to use it with WP forms?


    Regards

Viewing 10 replies - 1 through 10 (of 10 total)

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