moowoodle error:Access Control Exception

  • Resolved aleselva

    (@aleselva)


    2 years, 3 months ago

    Hello. I installed and configured MooWoodle following the tutorial instructions, the courses were synchronized with WordPress and WooCommerce but the synchronization with Moodle failed. The error message for the connection test is “moowoodle error:Access Control Exception” and I can’t find what’s wrong. Can someone help me? Thank you.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author DualCube

    (@dualcube)

    2 years, 3 months ago

    Hello @aleselva,

    Please enable the Test Connection feature to verify whether all configurations have been properly set up. If not, it will generate an error log. Review this error log to identify the specific configuration issue.

    Kindly share the error log with us, and we’ll be happy to assist you further.

    Thank you.

    Thread Starter aleselva

    (@aleselva)

    2 years, 3 months ago

    Hello! Thank you for responding so quickly!

    That’s what I did and the error log is: “moowoodle error:Access Control Exception”.

    Regards,

    Plugin Author DualCube

    (@dualcube)

    2 years, 3 months ago

    @aleselva, it seems like the issue is with your web service access token. Please enable the advance log option and then share the error log with us.

    Thread Starter aleselva

    (@aleselva)

    2 years, 3 months ago

    Hello! Here it is:

    05/02/2024 13:09:21: MooWoodle Log file Cleared

05/02/2024 13:09:48:

moowoodle url:https://escuela.rebisfloral.com//webservice/rest/server.php?wstoken=xxxxxxxxxxxxxx&wsfunction=core_webservice_get_site_info&moodlewsrestformat=json&

moowoodle response:{"headers":{},"body":"{\"exception\":\"webservice_access_exception\",\"errorcode\":\"accessexception\",\"message\":\"Excepci\\u00f3n al control de acceso\"}","response":{"code":200,"message":"OK"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}

05/02/2024 13:09:48:

moowoodle error:Excepción al control de acceso

    • This reply was modified 2 years, 3 months ago by aleselva.
    • This reply was modified 2 years, 3 months ago by Steven Stern (sterndata). Reason: removed moodle key
    Plugin Author DualCube

    (@dualcube)

    2 years, 3 months ago

    Hi @aleselva, thanks for the log, as I can see WordPress is not able to get the site info.

    This generally happens if the plugin is not configured properly. Please contact us here so we can assist you with this: https://dualcube.com/forums/

    Thread Starter aleselva

    (@aleselva)

    2 years, 3 months ago

    Ok, i’ll do it now. Thanks!

    Plugin Author DualCube

    (@dualcube)

    2 years, 3 months ago

    @aleselva, please don’t share token response open in forum. Kindly edit the above tab and remove the token the information.

    If this is not allowed, then change the token of your moodle site.

    Thread Starter aleselva

    (@aleselva)

    2 years, 3 months ago

    I changed the token

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)

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