Motopress cannot start

  • Resolved swmchau

    (@swmchau)


    6 years, 7 months ago

    I couldn’t find the same issue reported in either plugin, so I am trying this plugin first as its support has been fast and solid.

    Both Motorpress editor and Photonic have been working together perfectly except this scenario:
    1. on a blank page, use text editor to add three Phontonic shortcodes, Motopress can be invoked ok
    2. after a fourth Phontonic shortcode is added using text editor, Motopress can no longer be invoked and is stuck at 60% when loading
    3. I can go back and use visual/text editor no problem
    4. when the fourth shortcode is removed, Motopress works again.

    Using Motopress to add the 4th shortcode also caused it to fail to load. Basically, a 4th shortcode and beyond will cause failure of Motopress. However, Phontonic still function well independent of Montopress all the time.

    Different albums and shortcode parameters were tried with the same outcome. In one scenario all four shortcode were the same one used in the working scenario.
    [gallery type='google' view='photos' album_id='xxxx' main_size='1600' thumb_size='150' layout='square']
    I can use the visual/text edit to get Photonic work but I need Motopress to edit the rest of the page elements. Your help would be much appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    6 years, 7 months ago

    Are you referring to this plugin? If so, I tried installing it on my local instance and tried out a page with 5 shortcodes – it seems to load fine without issues. You might want to try opening the JavaScript console (Ctrl + Shift + I in Chrome, or F12 in Chrome and Edge) to see if there are any errors showing up.

    Photonic is not coded to prevent any script from loading, and certainly there are no restrictions based on the number of shortcodes – essentially its backbone is the use of shortcodes, so you should be able to add several of them without impacting your output.

    I must confess though, that this plugin is very inconsistent in behaviour – changes from the text editor don’t get reflected in the page (they claim that it will not be reflected in the visual editor), changes made via their editor don’t get reflected in the final output etc.

    Do you have the option to use a different page builder? My suspicion is that MotoPress is trying to evaluate all shortcodes in the back-end (something that I explicitly avoid doing in the page editor – by default Photonic only shows the logos of the different providers in the back-end, not the actual shortcode output), and that may be causing issues.

    Thread Starter swmchau

    (@swmchau)

    6 years, 7 months ago

    Thanks for the fast and informative response. I managed to move the shortcodes to a separate page to isolate the issue. I disabled one optimizer plugin (Asset CleanUp Page Speed Booster) and the problem all of a sudden disappeared. I have 60 plugins and thankfully the right one was picked for the test. Interestingly, the problem only exhibits when the optimizer plugin is active (even after I disabled all its features), and when Motopress is invoked with 4 or more Photonic shortcodes.
    So my solution is to simply disable the optimizer plugin and everything works perfectly.
    Thanks for your efforts. The support is supreme … Simon

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Motopress cannot start’ is closed to new replies.