Moved Media folder

  • Resolved gjensen

    (@gjensen)


    7 years, 9 months ago

    Hello,

    We moved media files to a subdomain, now we get this error:

    ShortPixel is not able to write to the uploads folder so it cannot optimize images, please check permissions (tried to create the file /home/name/public_html/name/uploads/.shortpixel-q-1).

    Folder is 755

    How to fix?

    The page I need help with: [log in to see the link]

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  • Plugin Author ShortPixel

    (@shortpixel)

    7 years, 9 months ago

    Hi,
    thanks for your message.

    Usually in cases like this there is both a permissions and ownership problem. Please make sure that the ownership of the files&folders is the same as those of the web server.

    Best regards,
    Alex

Viewing 1 replies (of 1 total)

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