Mozilla Firefox browser problem

  • Resolved wordmatej

    (@wordmatej)


    6 years, 7 months ago

    Hi,

    I am realy pleased with your plugin and it’s nice.

    But I found a prb where on Mozilla Firefox browser share buttons are not seen – also on desktop and on mobile.

    On browsers Chrome and Edge all is ok.

    Can you pls check about Mozilla problem and let me know?

    Best regards

    • This topic was modified 6 years, 7 months ago by wordmatej.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Elsa

    (@elsaaddthis)

    6 years, 7 months ago

    Hi there,

    Thanks for contacting AddThis Support!

    Firefox enabled a feature called Tracking Protection with Firefox 42.0 that blocks sites from tracking online behavior in Private Browsing windows by default, as well as regular browsing windows if a Firefox user has that enabled. Unfortunately, that also prevents our tools from displaying to those users and it’s out of our control.

    For instructions on disabling Tracking Protection, see “this article from the Mozilla support site”:https://support.mozilla.org/en-US/kb/tracking-protection-pbm.

    Please let me know if you need further assistance and thanks so much for using AddThis!

    Elsa

    Thread Starter wordmatej

    (@wordmatej)

    6 years, 7 months ago

    ok,

    tx for reply.

    best regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Mozilla Firefox browser problem’ is closed to new replies.