Much potential littered with grammatical errors

  • Dave

    (@5point)


    9 years, 2 months ago

    On its face, this thing appears robust and extremely efficient. More so than most other page-builders. However in less than 30 minutes it quickly fell apart for me…

    Facebook “public group” is not at all visible. Believe it or not, quite a few people don’t use FB. You effectively eliminated a huge source of revenue.

    Fonts Manager doesn’t work – I watched the loading icon spin for minutes. Tested on a local Apache server and a remotely hosted VPS through 4 different Web browsers. I’m on a fiber optics connection 🙂

    Typos and grammatically errors litter the UI and docs. This has got to be a turn-off for a lot of people. In some cases I get there might be a language barrier, but when you are marketing to a primarily English-speaking, and rather intellectual audience, someone at your end should at least proof sentence structure.

    A few examples:

    – Front-end editor, looking at your “Row” element; the first selection on hover reads, “Add an 1-column row.”

    – In the Dashboard > KingComposer > General Settings; “If your “Custom Post-Type” does not show here? Please make sure that has been registered with parameter “public = true” / Put this code on action “init” to force support:”

    – Is the product name, “KingComposer” or “King Composer?” Throughout YouTube it’s titled “KingComposer.” However the page title within WordPress reads, “King Composer WP.”

    – Front-end editor “Double” row function – I’m thinking this should be labeled “Duplicate.”

    Rows/columns. You have dynamically different controls within the front-end and back-end. Using the front-end, I created a single row/column, and for the life of me couldn’t understand how to split it into multiple columns. In the back-end it was as simple as clicking a button!

    Sadly, this was the only page I could find that might have helped: http://docs.kingcomposer.com/resize-sortable-columns/

    Price. Holy!

    Really, the typos and row issues just gave me a headache. I realize your product has potential, so that’s why I didn’t leave this as a review.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anthony Pham

    (@tuongpg)

    9 years, 2 months ago

    Hi Dave,

    Many thank you for your interested in our product.
    We are really appreciate this topic.

    About the support, we still open both of method this time: this forum and FB group.
    We will setup new forum for users next time. As you know we have things need to do with KC.

    About the mistake on texts, we will discuss with team to improve it. It would be great if we have your feedback about mistake and send us corrections.

    About the fonts manager, can you send me your test website for checking? This is first time we get feedback about that point.

    In the Live Editor, we integrated controls with right click menu, so you can have more controls with elements, row, columns. To add new column, just right click on colum and select Insert Column, then other option will show on – select insert new column after of before current column. Please check this screenshot http://prntscr.com/efyrdm

    Actually, we are going to use the brand name is KingComposer. We will try to correct name on website soon.

    Many thank you for your feedbacks again. Do not hesitate send us more feedbacks when you have.

    Hope that convenient for your plan.

    Best regards,

    Anthony
    Supporter KingComposer

    Thread Starter Dave

    (@5point)

    9 years, 2 months ago

    Tu, I sent 3 emails to you and Anthony – have not heard back from either of you in over a day.

    Just want to make sure my emails are getting to you both.

    Anthony Pham

    (@tuongpg)

    9 years, 2 months ago

    Hi Dave,

    Many thank you for your inform.

    I am checking your text now and preparing reply your email.

    I will reply soon.

    Best regards,

    Anthony

Viewing 3 replies - 1 through 3 (of 3 total)

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