Multi language sites

  • Resolved davidefiorio

    (@davidefiorio)


    1 year, 2 months ago

    Hi.

    In muti-language sites, switching language, widget doesn’t appear.

    Try to solge this, it’s urgent!

    Thanks

    Davide

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Elementor Team

    (@talmo)

    1 year, 2 months ago

    Hi, thank you for contacting us regarding this matter.

    Please go to your profile and open a ticket with our technical support team so we can investigate further, you do not need a paid subscription, this will only show you how to access the form.

    Also, to shorten the wait, please deactivate your WP Rocket and check if this helps.

    We will wait to hear from you.

    Thread Starter davidefiorio

    (@davidefiorio)

    1 year, 2 months ago

    Thanks!
    I’have opened the ticket.

    The response was:

    “Unfortunately we are aware of this issue, it happens due to the change to the domain when changing language, the feature does not recognize the connection as the same website, so it does not work.

    We are planning on releasing a fix for the connection issue when WPML is involved…”

    I’ll wait. I hope not too much.

    Plugin Support Elementor Team

    (@snehao)

    9 months, 3 weeks ago

    Hi there,

    Thank you for bringing this to our attention.

    We’re aware of the issue, and our team is already working on a fix. A new update addressing this will be released soon.

    We appreciate your patience in the meantime, and we’ll keep you posted as soon as the fix is available.

Viewing 3 replies - 1 through 3 (of 3 total)

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