Multi-language support

Hi,

I’m working on adding Arabic translation but during my tests I noticed that JS Support Ticket doesn’t support multi-language as other plugins do as shown in these screenshots:
http://joomshark.com/media/kunena/attachments/16587/screenshot.1.jpg
http://joomshark.com/media/kunena/attachments/16587/1424541655.screenshot.jpg

Meanwhile; Is there any way to add multi-language support?

References:
https://ww.wp.xz.cn/plugins/qtranslate-x/
https://ww.wp.xz.cn/plugins/qtranslate/

BTW, I created a new topic in your forums but unfortunately it seems that most community uses this forum.

https://ww.wp.xz.cn/plugins/js-support-ticket/