Multiple Elementor Forms On Single Page

  • Resolved tgosling

    (@tgosling)


    3 years, 7 months ago

    We have recently installed the Cloudflare Turnstile captcha plugin on our WordPress site. It appears to work well for inbuilt WordPress and Woocommerce forms. We also use a lot of Elementor forms across our site.

    We have found that when multiple Elementor forms are on the same page the correct amount of Turnstile checks are created & work but they are all applied to the first form that appears on the page. The first form will work correctly but the others will fail, stating “Error. Please verify that you are human.”

    Do you know of a solution to this issue?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 19 total)
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  • Plugin Author Elliot Sowersby

    (@elliotvs)

    3 years, 7 months ago

    Hi,

    Thanks for the message.

    I’ll take a look into this and apply a fix for it soon!

    Plugin Author Elliot Sowersby

    (@elliotvs)

    3 years, 6 months ago

    Hi,

    Please can you update to the latest version and see if this is fixed for you?

    Thanks!

    Thread Starter tgosling

    (@tgosling)

    3 years, 6 months ago

    Hi Elliot,

    Unfortunately, the latest version didn’t resolve the issue. We do have a staging site you could access if that would help diagnose the problem?

    If so please let me know how you’d like me to privately contact you with credentials.

    Many Thanks.

    Plugin Author Elliot Sowersby

    (@elliotvs)

    3 years, 6 months ago

    Please could you send me a link to the page on your development site, with the plugin active (latest version), so I can take a look at it?

    (Do not send any private credentials here.)

    You can send a message via this contact form if needed: https://relywp.com/contact/

    Thread Starter tgosling

    (@tgosling)

    3 years, 6 months ago

    I am trying to send you the details & credentials you request via the link you provided. The form is giving me an error on submission stating the following:

    “The form was unable to submit. Please contact the site administrator.”

    Could you please let me know when the form is fixed or give me an alternative way to privately contact you?

    Plugin Author Elliot Sowersby

    (@elliotvs)

    3 years, 6 months ago

    Seems to work fine for me, can you give it another try, or just email help[@]relywp.com

    Thread Starter tgosling

    (@tgosling)

    3 years, 6 months ago

    I have tried the form again but it is still erroring for me.

    I have emailed you as well.

    markussss

    (@markussss)

    3 years, 6 months ago

    Just wanted to post about exactly the same, but I am not starting a new thread but following here. I have the exact same issue. One Elementor form in a popup. The other Elementor form on the page, hence both are loaded. Same result as @tgosling

    Plugin Author Elliot Sowersby

    (@elliotvs)

    3 years, 6 months ago

    Hi @markussss

    Are you using the latest version (1.14.0)?

    Also, are both forms (popup and in page), using the same form/shortcode, or are they separate form IDs?

    markussss

    (@markussss)

    3 years, 6 months ago

    Just – just installed it for the first time on this site from the WP repository.

    There is no dedicated form ID. Obviously, this is not mandatory in Elementor. The form ID field is empty.

    To be more accurate
    – One Elementor form is added as Elementor form widget to the popup
    – One Elementor form is added as Elementor form widget to a template which itself is added via the template-widget (it’s like adding it via Shortcode)

    I don’t think adding the form via template-widget / Shortcode makes a difference.

    That there is no form ID given at all on both forms could be an issue. What’s your point of view on that?

    Plugin Author Elliot Sowersby

    (@elliotvs)

    3 years, 6 months ago

    Ah yeah sorry, I was mistaken thinking of Gravity Forms.

    Please could you share a link to your site/page so I can take a look?

    markussss

    (@markussss)

    3 years, 6 months ago

    I’ll send you the link to the site via email, I can’t / don’t wont to have it here publicly

    markussss

    (@markussss)

    3 years, 6 months ago

    I just saw this is marked as closed, I would like to keep it open if possible .. I sent you two examples, screenshots, URLs to have a look and test. But should be easy to replicate as well, just needs two Elementor forms on a single page (e.g. one time on the page itself, one time on a popup).

    This plugin and Turnstile has a bright future I think as it could make things so much easer. Unless the situation is fixed with Elementor I unfortunately cannot use it, and obviously I am not alone.

    Please have a loot at this, and if you need further input just reply here or to my emails .. thanks a lot

    Markus

    Plugin Author Elliot Sowersby

    (@elliotvs)

    3 years, 6 months ago

    Hi @markussss

    Have you tried the latest version of the plugin with your Elementor forms? (1.15.3)

    markussss

    (@markussss)

    3 years, 6 months ago

    Yes, I just installed it yesterday on another site – and disabled it again as I just can’t keep it this way

Viewing 15 replies - 1 through 15 (of 19 total)
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