Multiple emails notification doesn’t work

  • Resolved thao.tran

    (@thaotran-1)


    2 years, 7 months ago

    Hi,

    When I insert multiple emails (separated by comma) to receive the email notification, only the first email can receive email.

    I tried with many set of emails and it’s always have this problem.

    Can you please advise,

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    2 years, 7 months ago

    Hi @thaotran-1,

    Thanks for reaching out to us.

    On our development end, Multiple emails are getting the admin email notification. Please check the video for a clearer understanding. Please check if you inserted the email properly.  For multiple email addresses please use “,” separator.

    If you still face the issue then Clear all levels of cache, including but not limited to Server cache, WordPress (optimization plugin) cache, CDN cache, and Browser cache. Hopefully, this issue will be solved.

    Let us know if you need further assistance.

    Regards,
    Amir

    Plugin Support Moin Munna

    (@moinmunna)

    2 years, 7 months ago

    Hello @thaotran-1,
    I hope you’re doing fine.

    We haven’t received any update from you till the last response and assuming that the issue is resolved now. For that reason, I’m marking this thread as resolved. If you need further assistance, never hesitate to create a new thread. We are always here to assist you.

    Best Regards,
    Moin

Viewing 2 replies - 1 through 2 (of 2 total)

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