multiple emails sent to each subscriber

  • edhbarker

    (@edhbarker)


    6 years, 1 month ago

    We had a newsletter go to each subscriber five times.

    The email was sent using:
    [email protected] by Google G Suite mail

    We used three mailing lists, each with overlaps with the others

    We are hosted with ICANNwholesale.com Deluxe Linux Hosting with Cpanel

    Wordpress 5.2.5

    Mailpoet 3.46.2

    The MailPoet log only shows a single mailing

    A subsequent test mailing of a copy of the email failed to duplicate the problem.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Wysija

    (@wysija)

    6 years, 1 month ago

    Hi @edhbarker

    What was the sending method used on your MailPoet ( Settings page > Send with tab)?

    Thread Starter edhbarker

    (@edhbarker)

    6 years, 1 month ago

    We use ‘MailPoet Sending Service’. We have sent out three documents since we experienced the event I wrote you about. All three went out just fine, as did the many that went out before, Perhaps this was a single event caused by a glitch somewhere along chain. Anything you can recommend to lessen the chance of a repeat would be appreciated.
    Ed

Viewing 2 replies - 1 through 2 (of 2 total)

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