• Resolved azfinfan

    (@azfinfan)


    Testing the plugin, as I like the versatility, however having a couple problems.

    1. Installed the subscription form via sidebar widget. When entering my own e-mail address, I get an error that:

    “This page isn’t working http://www.specificfeeds.com is currently unable to handle this
    request.”

    2. Social media share icons are showing in multiple places on my posts. I originally set them to share via widget, however unchecked that, and placed them at the bottom of each post. Now, on my post pages, they show at the bottom, but in every widget I have added as well!

    Need to know this can be fixed, if I am going to consider buying.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author socialdude

    (@socialdude)

    Thank you for reaching out. Please open one thread per issue (and give it a descriptive title). Here I will address your first issue.

    It must have been a temporary issue as I tried and it’s working now. Could you please try it now again? Does it work?

    Thread Starter azfinfan

    (@azfinfan)

    No it does not. Cleared browsing data, restarted computer, and same message. Pop up box with the following:

    “This page isn’t working http://www.specificfeeds.com is currently unable to handle this request.
    HTTP ERROR 500”

    I will start a separate thread on the social sharing icons.

    Thank you.

    Plugin Author socialdude

    (@socialdude)

    Which browser are you using?

    Thread Starter azfinfan

    (@azfinfan)

    Google Chrome, however I also tried Internet Explorer with the same error.

    When I tried Firefox, it appeared that the pop up window was trying to load a page, but after five minutes, nothing…..

    Plugin Author socialdude

    (@socialdude)

    Ok that’s very strange, I just tried it again, and it worked again.

    You cleared cache in the browser where you’re trying it?

    Does it work when you try it from a different device?

    Thread Starter azfinfan

    (@azfinfan)

    Just tried on iPhone (Safari), pop up window still trying to load after 3-4 minutes, which is unacceptable…..

    Just tried on iPad (Safari), same thing.

    Plugin Author socialdude

    (@socialdude)

    We cannot replicate the issue. From which location & IP are you accessing it?

    Thread Starter azfinfan

    (@azfinfan)

    I just tried a different wifi setting, and it worked on all devices. Not sure why it wouldn’t before, because I had all internet access, and was able to update site, widgets, etc. In any event, I think we are good with this issue.

    Thread Starter azfinfan

    (@azfinfan)

    I just tried a different wifi setting, and it worked on all devices. Not sure why it wouldn’t before, because I had all internet access, and was able to update site, widgets, etc. In any event, I think we are good with this issue.

    Plugin Author socialdude

    (@socialdude)

    Ok thank you for confirming!

Viewing 10 replies - 1 through 10 (of 10 total)

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