Hello @james215.
Please provide more information.
What problem do you have? How to reproduce it (actions with details)?
Hello @james215.
You can add all resource links to one node simply by writing them all together in one answer(screenshot of the dialog node , screenshot of the chatbot output).
If you have more questions, don’t hesitate to ask them.
Thank you, but unfortunately another issue has arisen, and I believe this falls on your end. I added all the information correctly, but the chat is leaving out links and is mixing up links. Please visit this link to see pictures of the problem. Also in the chat box please type Search to bring up what you see in the 2nd picture, and test it for yourself. https://www.jamescerebralpalsy.org/problem-page/
Hi @james215.
The problem with missed links is caused by different quotes for the value of attribute “href” (sample screenshot). To solve this problem, replace quotes at the end of the site URL (circled in red in the screenshot) with the same quotes as at the beginning of the site URL (circled in green in the screenshot).
Since the chat has the maximum width for messages, it moves words from the names of links that cannot fit on one line to the next. So you may think that the chat mixes the links.
Thank you for your help. I have a question on a different topic. Do you want me to start a new topic or is it ok to ask in this topic?
Also is there a way to may the auto attendant to not scroll down to the bottom of the chaterbox when a person types a response. Furthermore I am having an issue when a person types in a keyword that isn’t recognized at times it pops-up my thank you response. How can I fix this.
Hi @james215.
Since your issue was resolved, could you please mark it as “Resolved” and create a new topic for the new one.
Thank you
Hello @james215.
Also is there a way to may the auto attendant to not scroll down to the bottom of the chaterbox when a person types a response.
Currently, there is no such method in the plugin settings.
Furthermore I am having an issue when a person types in a keyword that isn’t recognized at times it pops-up my thank you response. How can I fix this.
The plugin displays only what comes in the response of your assistant, probably the problem in the structure of the dialogue or the configuration of the dialogue nodes. Please make sure that you have configured your dialog correctly.
