Multiple Inboxes

We’ve added support for Multiple Inboxes to make it easier to manage helpdesk conversations across different domains or brands from a single Chatway dashboard.

• View all messages from every connected domain in the new “All inboxes” view.
• Quickly switch between individual inboxes from the dropdown menu.
• Choose a default inbox that opens automatically when you access Chatway.
• Set up unique inboxes to handle different widgets and integrations like Email and Facebook Messenger
• Assign specific agents to designated inboxes

This update ensures smoother management for users handling multiple brands or channels, everything stays organized, accessible, and easy to navigate in one place.

Please share issues or feedback for this feature in this thread 🙏