• Resolved larfleming

    (@larfleming)


    I am having several issues I need help with

    1- there suddenly is no submit button for one of my tasks (ThinkLink)- i am logged in and have not earned this achievement yet

    2- double badges for the same task are showing up under my achievements

    3- users no longer, after earning a badge, can mouse over it and send to credly.

    4- once the update went through, the color of my site changed and the size of the videos changed

    Thank you in advance for your help.

    Laura
    http://www.worlds-of-learning-nmhs.com

    https://ww.wp.xz.cn/plugins/badgeos/

Viewing 3 replies - 16 through 18 (of 18 total)
  • Michael Beckwith

    (@tw2113)

    The BenchPresser

    Hi Laura,

    I really hate that you seem to be encountering so many problems with BadgeOS. I also hate that I haven’t been able to help solve all of them either. I have for some at least.

    I’m hoping we can get some of these figured out on our end tomorrow, as we have more of the team back from some time away. I have my fingers crossed that we’ll be able to come up with solutions for problems many are having.

    I’ve spent 15-30 minutes looking through the site and I can’t see any reason why, on your end, the badge builder would be failing, and I can’t find that error message in the plugin itself, which leads me to believe that it’s a response from Credly themselves.

    I’ll talk to the right people for this to see what may be causing this and how to get around it.

    Thread Starter larfleming

    (@larfleming)

    Thank you, Michael
    I appreciate your sentiments very much.
    Mostly what is frustrating me is that we had a good, functioning site and now it isn’t and I am not sure what happened because i didn’t change anything I was doing on my end. I am more than willing to accept that what has gone wrong is my doing, but I am just not sure how and just not sure how to correct it. Keep me posted on any progress you make on your end.

    Thanks again,

    Laura

    Michael Beckwith

    (@tw2113)

    The BenchPresser

    We have a decent lead on the Credly issue and are exploring the best method to solve. Hopefully in the next point release, which should be 1.3.6.

Viewing 3 replies - 16 through 18 (of 18 total)

The topic ‘multiple issues’ is closed to new replies.