Multiple mails to clients and admin

  • Anonymous User 20879905

    (@anonymized-20879905)


    3 years, 4 months ago

    Customers and the site admin are getting multiple confirmation emails after voucher order placed, sometimes 5 or 6 mails. Please fix this problem!! We are using version 4.2.1

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Codemenschen

    (@codemenschen)

    3 years, 4 months ago

    Hi @anonymized-20879905,

    Thanks for your message,

    Team will check and inform to you soon, thanks!

    • This reply was modified 3 years, 4 months ago by Codemenschen.
    Plugin Author Codemenschen

    (@codemenschen)

    3 years, 3 months ago

    Hi @anonymized-20879905,

    We checked and did not find any error sending multiple mails on our Plugin. Please try to deactivate all plugin to check if any plugin conflicts with our Plugin or not. Thanks

    Giannis Kipouros

    (@giannis4)

    3 years, 2 months ago

    I have the same problem. I have pinpointed it to when other plugins use the function “wp_schedule_single_event”.

    When this happens, duplicate emails are sent.

    Plugin Author Codemenschen

    (@codemenschen)

    3 years, 2 months ago

    Hi @giannis4 ,

    We will check and inform to you ASAP, thanks

    Plugin Author Codemenschen

    (@codemenschen)

    3 years, 2 months ago

    Hi @giannis4 ,

    There is possible that on your site there is a plugin that conflicts with the plugin gift voucher. Please try deactivate all plugins to check if any plugin is causing the conflict or not

    Giannis Kipouros

    (@giannis4)

    3 years, 2 months ago

    Hi @codemenschen,

    Thank you for your reply.

    I have already told you that the problem was spotted when your plugin was working in conjunction with other plugins.

    I know it works when no other plugins are activated but not working well when other plugins do not do anything wrong, is not good.

    Other plugins using the “wp_schedule_single_event” function should not make your plugin send multiple emails.

    Plugin Author Codemenschen

    (@codemenschen)

    3 years, 2 months ago

    Hi @giannis4 ,

    Thanks for your information, We will check the multiple send mail issue and have the next update version soon.

Viewing 7 replies - 1 through 7 (of 7 total)

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