Multiple Orders Generated With Each Subscription

  • imaginemediacanada

    (@imaginemediacanada)


    6 years, 1 month ago

    Hello,

    Since I’ve begun using the free version of YITH WooCommerce Subscriptions, I’ve noticed some strange things happening with the orders. It seems that every time someone purchases a subscription, the system creates a duplicated order that doesn’t charge them but remains on hold. I’ve spoken to WordPress and PayPal and it’s not an issue with either of them.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author YITHEMES

    (@yithemes)

    6 years ago

    Hi @imaginemediacanada,

    the issue is caused by Payment Token!
    The subscription plugin need only to IPN notification.
    So please try to remove the Payment token from PayPal Settings

    Thread Starter imaginemediacanada

    (@imaginemediacanada)

    6 years ago

    Hello,

    Thanks for your reply. I don’t see anywhere that says Payment token within the PayPal settings. Please clarify.

Viewing 2 replies - 1 through 2 (of 2 total)

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