Multiple Orders On Hold

  • imaginemediacanada

    (@imaginemediacanada)


    5 years, 3 months ago

    We’re using YITH WooCommerce Subscriptions on our monthly website subscription. For some reason, memberships keep getting put on hold for no reason. Does anyone know why this is happening, how we can fix this, and how we can prevent it going forward?

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author YITHEMES

    (@yithemes)

    5 years, 3 months ago

    Hi @imaginemediacanada
    What gateway are you using to purchase subscriptions?

    Thread Starter imaginemediacanada

    (@imaginemediacanada)

    5 years, 1 month ago

    Hi there,

    Thanks for your response. We’re using both PayPal and Stripe, there doesn’t seem to be any consistency. This even happens with free subscriptions so it doesn’t seem to be a gateway issue. Please advise.

Viewing 2 replies - 1 through 2 (of 2 total)

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