Hello @rogierlegit
Hope you are doing well today.
As I checked your site noticed the custom form styles are not showing on your site and are showing a 403 error.
I believe that is why the appearance is not changing, its using your theme’s available styles.
View post on imgur.com
This issue is related to .htaccess added to /wp-content/uploads/forminator/ path, you need to adjust or remove the auto-generated file to fix this. Please go to the mentioned path and try first downloading a copy of .htaccess file, then removing it.
Please share the .htaccess file here using Google Drive so we can inspect the code.
https://support.google.com/drive/answer/2494822?hl=en&co=GENIE.Platform%3DDesktop
Best Regards
Amin
Thread Starter
Rogier
(@rogierlegit)
Hi,
We fixed the error with the loading file, but that didn’t help with the issue.
htaccess is the default WordPress:
BEGIN WordPress The directives (lines) between “BEGIN WordPress” and “END WordPress” are dynamically generated, and should only be modified via WordPress filters. Any changes to the directives between these markers will be overwritten.
RewriteEngine On
RewriteRule .* – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index.php$ – [L] add a trailing slash to /wp-admin
RewriteRule ^wp-admin$ wp-admin/ [R=301,L]
RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ – [L]
RewriteRule ^(wp-(content|admin|includes).) $1 [L] RewriteRule ^(..php)$ $1 [L]
RewriteRule . index.php [L]
END WordPress
Hi @rogierlegit,
I checked the issue again and still observed the 403 error on the form stylesheet.
It seems you checked the default .htaccess file from the WordPress root directory. Can you please check /wp-content/uploads/forminator/ path and share the .htaccess file using Google Drive or Pastebin.com so that we can take a look at the existing rules and help you further?
Looking forward to hearing back from you.
Best Regards,
Nebu John
Thread Starter
Rogier
(@rogierlegit)
Hi,
Thanks for the reply. Sorry, I misinterpreted the message I got from the site admin.
They won’t allow that resource to be loaded because it’s a hardened site and they are outside of the allowed locations.
I changed the form to use checkboxes instead.
Hi @rogierlegit
That’s quite odd, Forminator will use standard WordPress functions and regular practices to load the style, it shouldn’t be an issue loading the form CSS from uploads folder.
Best Regards
Patrick Freitas
