Multiple Sliders Not Working

  • Resolved vawlp

    (@vawlp)


    4 years, 2 months ago

    I have been running into an issue where any more than 1 slider on the same page results in all but the first slider failing to display more than 1 category. The first slider will work fine, but subsequent sliders will only display 1 category, regardless of the number of categories selected or display limit settings. Clicking the arrows does not move through the categories on the broken sliders. I have tried diagnosing possible issues with the theme or plug-in conflict, but this behavior shows up on the default theme and all other plug-ins deactivated. The behavior also persists when the categories are deleted and re-created, when the sliders are 100% identical to each other, after changing every setting I can, on different pages using different page layouts, and with the plug-in uninstalled and reinstalled. Please let me know if you have any ideas on how to resolve this issue. Thanks in advance.

    • This topic was modified 4 years, 2 months ago by vawlp.
    • This topic was modified 4 years, 2 months ago by vawlp. Reason: typo
    • This topic was modified 4 years, 2 months ago by Yui.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Bayejid Ahmed

    (@bayejid00)

    4 years, 2 months ago

    Hi @vawlp,

    Thanks for your query. Hope you are doing well.

    The plugin supports multiple shortcodes on the same page. After getting your query we have tested it again in our local environment. The sliders are showing properly on our end.

    But if you use the same shortcode multiple times on the same page, the sliders will not work. So please make sure that you are using different shortcodes. If this is not the case then please share the page link where you have used the Category sliders. Without seeing the issue, it’s tough to provide a solution.

    Hope you understand. Thank you.

    Thread Starter vawlp

    (@vawlp)

    4 years, 2 months ago

    Hi Bayejid,

    I’ve confirmed that I’m using different sliders/shortcodes on the page. You can confirm for yourself at https://vulcanautoworks.com/search-by-application/.

    When performing an inspect element of the page, I get a jQuery.Deferred exception and 2 Uncaught TypeError issues. This website is a recent install so WordPress, WooCommerce, and your plug-in are all up-to-date.

    Please let me know what you find. Thank you

    Plugin Support Bayejid Ahmed

    (@bayejid00)

    4 years, 2 months ago

    Hi @vawlp,

    Thanks for sharing the page link. We tried to generate the issue on our testing site. Unfortunately, we are unable to do that. Seems it is a backend issue. Please open a support ticket here sharing the necessary information.

    Your co-operation would be appreciated.

    Thank you.

    Thread Starter vawlp

    (@vawlp)

    4 years, 2 months ago

    Hi, apologies for the delay, support ticket has been submitted.

    Plugin Support Bayejid Ahmed

    (@bayejid00)

    4 years, 1 month ago

    Hi @vawlp,

    We have replied to your ticket. Please check your mail.

    Let us know if the sliders show or not.

    Plugin Support Bayejid Ahmed

    (@bayejid00)

    4 years, 1 month ago

    Hi @vawlp,

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)

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